Quester's Paradigm

Where the rule came from, what research tells us it can cost a business, and the question every business owner needs to answer. Imagine it is a busy Saturday afternoon in your shop. Customers are coming in and going out. Your staff are trying to attend to everyone, and there is a queue at the counter. Then one customer walks up with an item, demands a full refund and starts raising her voice. Other customers are watching. Your staff member tries to explain the situation, but

Your best salesperson got promoted last year. Nobody taught her how to lead, so she now runs a team the way she was run: told what to do, left alone, and corrected when something went wrong. Then a new graduate joins her team and struggles. The verdict in the boardroom is quick: “These young people are not ready.” Maybe. But look at the manager before you judge the graduate. The promotion that creates the problem In most businesses, the route to management is to be very good

A Quester's Paradigm... This week, we are continuing our discussions on ‘LinkedIn Optimisation.’ Today, we bring you an article on...

A Quester's Paradigm... This week, we are continuing our discussions on ‘LinkedIn Optimisation.’ Ensure to read our post on ‘Building...

LinkedIn has been popularly described as a digital CV. This media platform is ranked as the world’s largest professional networking app....

This week, we bring you a post on managing your boss at the office. You spend most of your time working with your boss but can you really...

As an employee, you should always seek to be a Value-Adding staff in your organisation. The steps listed below will aid you in improving...